AI chatbots

  • Why you should start using AI chatbots?

    A chatbot is a text-based program empowered by Artificial Intelligence (AI) and Natural Learning Processes (NLP). A user generally interacts with the chatbot over a platform through a communication channel connected to a network. In other words, chatbots are bots that live in chat platforms. There are numerous kinds...
  • Should You Believe the Hype Surrounding Chatbots?

    The short answer: yes and no. Chatbots are often touted by chatbot developers and tech bloggers as a replacement for customer service agents. They’re not. There’s still a lot they can’t do, at least for now. On the other hand, there are also many who claim chatbots are just...
  • Chinese-made Chatbots Shut Down After Denouncing Communism, Praising Democracy

    Tencent QQ, one of China’s most popular messenger apps, had to recently shut down two of their experimental chatbots. One chatbot was a penguin character named Baby Q and the other was a little girl named Little Bing. They were shut down when they began making some controversial comments...
  • Chatbots and the Uncanny Valley

    The term “uncanny valley” was coined by notable robotics professor, Masahiro Mori, in 1970 to explain the phenomena of unease in the presence of humanoid robots. Mori, and other AI and robotics researchers since then, have noticed an interesting trend in which people start out with a positive view...
  • SMS Messaging for Business

    SMS messaging services can be crucial to market a business. Dan Hinckley, an experienced digital marketing expert, recently wrote an article for Forbes highlighting five important marketing tips for small businesses in 2017. According to him, number two on the list is “Mobile Takeover.” He says that since 95...
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