Should You Believe the Hype Surrounding Chatbots? The short answer: yes and no. Chatbots are often touted by chatbot developers and tech bloggers as a replacement for customer service agents.
Chinese-made Chatbots Shut Down After Denouncing Communism, Praising Democracy Tencent QQ, one of China’s most popular messenger apps, had to recently shut down two of their experimental chatbots. One chatbot was a penguin
Chatbots and the Uncanny Valley The term “uncanny valley” was coined by notable robotics professor, Masahiro Mori, in 1970 to explain the phenomena of unease in the presence of
SMS Messaging for Business SMS messaging services can be crucial to market a business. Dan Hinckley, an experienced digital marketing expert, recently wrote an article for