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Banks and financial institutions are adopting digitization to modernize their commercial lending business. This move is mainly a result of increasing competition among banks and growing demand of simplified...

Banks and financial institutions are adopting digitization to modernize their commercial lending business. This move is mainly a result of increasing competition among banks and growing demand of simplified and quick commercial lending process. Digitization leads to improved customer satisfaction in obtaining a commercial loan, which can otherwise be a complex and slow process. It also enables banks to target new customer categories and offer customer centric solutions, which leads to improved efficiencies in the commercial lending business. Some of the banks who have incorporated digitization in lending are Commonwealth Bank of Australia, Hana Bank and Fidor Bank.


Asia Pacific was the largest region in the lending market in 2017, accounting for more than half of the market share. This can be attributed to appetite for cheaper loans in countries such as China.

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The chart below shows the year-on-year growth of the global lending market during 2017 – 2021

According to The Business Research Company’s Consultant, Nitin Gianchandani, online lending is growing across the world. This is primarily due to emergence of nonbank online lenders, who are particularly attractive to smaller businesses which need quick loans. Online lenders use automated network and data to reach borrowers, and offer cheaper loans than bank services such as credit cards. This has increased the competition among banks, leading to reduced rates and quicker approval times for borrowers. Some of the major online lenders include Upstart, Lu.com, Borrowell, Landbay, Auxmoney, Smava and Dianrong.

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Industrial and Commercial Bank of China was the largest player in the lending market in 2017, with revenues of $119.2 billion in 2016. Industrial and Commercial Bank of China’s growth strategy is to focus on providing IT based banking services to its customers. As a part of its internationalization, strategy the firm has established new branch in Rotterdam, Netherlands in January 2016. It launched e-ICBC brand, which includes e-buy and e-connect platforms as a strategy to expand its internet banking business in 2015.

The lending market comprises establishments engaged in making secured or unsecured loans to various entities. Entities include establishments such as finance companies, personal credit institutions, loan companies and student loans companies. This market covers all types of loans such as mortgage loan, personal loan, working capital loan, vehicle loan, industrial loans and others. Revenue generated from the lending market includes all the interest charges levied by the banks and financial institutions against loan sanctioned. This market includes interest charged by the banks on credit card and other cards.

Lending Global Market Report 2018 is a detailed report giving a unique insight into this market. The report is priced at $4000 for an individual user. To use across your office, the price is $6000 and $8000 if you wish to use across a multinational company.

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