Microsoft Dynamics CRM is a platform that enables growing organization to easily manage customer relationships and relevant data. It helps sales & marketing team to be more dynamic and also gain in-depth insights of into customer relationships across several business units. Microsoft Dynamics CRM Training program is designed to improve the skills of the candidates with the installation administration and configuration concepts of Microsoft Dynamics CRM with real time example applications. The training program help you learn about CRM applications and their customization while learning Microsoft Dynamics CRM and will also master the advance aspects of Microsoft Dynamics CRM. Dynamics CRM provides several benefits those sales professional would expect to have in any modern platform. Have a look.
Sales: Dynamics CRM enables you to easily manage your sales process in sales module. It simplifies the process of qualifying leads while driving successful lead conversion to customer accounts. There is a management area which contains in-built process header that can be used for managing opportunities via several sales steps and phases.
Customer Service: It provides specific tools to customer service which enables you manage support and customer retention lifecycle. In addition to this, the process driven UI management help you efficiently address and provide consistent customer care.
Cloud Deployment: Dynamics CRM enables you to select from numerous deployment options like on-premises, cloud or partner-hosted deployment. You can select the appropriate model as per your business need. You can access Dynamics CRM either via web browser, Microsoft Outlook, or an internet-enabled mobile phone.
Marketing: Dynamics CRM enables you competently manage leads, contacts and campaigns including prospect and client segmentation, as well as campaign planning and execution. It also provides complete reporting, analytics and smooth collaboration among sales and marketing.
Insights: Dynamics CRM provides insightful BI abilities such as real-time dashboards, data visualization, flexible reports, and in-depth analytics. Moreover, it works with Microsoft’s well-known BI service, Power BI. This enables your organization to know key trends and track all key performance metrics in real-time.
Dynamics CRM is not only easy and simple to integrate but it also enables you to use products you are already familiar with. It provides deployments options and has large number of partners that service and support the platform across all the countries. With Dynamics CRM, you can professionally manage all your customer and business information at one place. Microsoft Dynamics CRM Training in Noida can be attended by anyone with IT background like BTech and MCA graduates, software developers, IT managers and project managers.